Receptionist/Front of House Co-ordinator

Reporting to: London Office Manager

Office size: Approximately 120 employees

Salary: 30-35k

Role Type: Permanent, Full time, 8:00-5:30

Location: Oxford Street, Full time in the office

Key Responsibilities

• Welcome clients and visitors to the office and promptly notify employees when their guests have arrived.
• Manage the main company telephone lines, directing calls to the relevant person or team and taking and forwarding accurate messages where required.
• Monitor the general enquiries inboxes across the company, ensuring enquiries are promptly forwarded to the appropriate person or team.
• Take ownership of all incoming and outgoing post, including sorting, distributing and arranging couriers and special deliveries.
• Receive parcels and deliveries and ensure they reach the correct recipient.
• Maintain a tidy, welcoming and professional reception and front-of-house area.
• Liaise with the building reception, security, facilities and management teams where required.
• Assist with visitor and employee access, including access cards where applicable.
• Provide support to the wider office admin team where required, including assisting with meeting set-up, office events and other general office-related tasks.
• Assist with new starters, office events, supplies and other day-to-day office requirements.
• Act as an approachable first point of contact for general office queries.

Personal Profile

• Friendly, confident and professional with a welcoming manner.
• An excellent communicator with a strong telephone manner.
• Highly organised with good attention to detail.
• Proactive and comfortable taking ownership of tasks.
• Able to manage calls, emails, visitors and other requests efficiently.
• Confident dealing with clients, employees, suppliers and contractors.
• Comfortable using Microsoft Outlook, Teams and other Microsoft 365 applications.
• Discreet and professional when handling confidential calls, correspondence and visitors.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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