This is an opportunity to lead and develop a consumer insights squad at a business investing in customer understanding, brand effectiveness and decision-making. You'll partner with senior stakeholders, lead a team across multiple insight disciplines, and help shape how insights support commercial and marketing strategy.

The Company

This organisation operates at scale in a consumer-focused environment and is investing in its insight and analytics capability. They are looking to strengthen the role of insights across the business and improve how customer understanding informs decision-making.

The successful candidate will play a key role in helping the organisation build a more effective, insight-led approach to strategy, marketing and customer experience.

The Role

You will lead a team covering brand, communications, retail and customer insight while partnering closely with senior marketing and commercial stakeholders.

Responsibilities include:

• Leading the insights agenda across brand, communications and customer strategy
• Managing and developing a team of insight professionals
• Building frameworks to measure brand and campaign performance
• Bringing together qualitative, quantitative and behavioural insights to support business decisions
• Identifying opportunities to improve ways of working, capability and impact
• Embedding customer and consumer understanding across the organisation
• Working with internal teams and external research partners to deliver insight programmes
• Exploring the use of AI and new technologies within the research and insight process
• Presenting findings and recommendations to senior stakeholders

Your Skills & Experience

• Strong background in consumer insights, market research, customer insight or strategy
• Experience leading teams and managing multiple stakeholder groups
• Knowledge of qualitative and quantitative research methods
• Experience with brand tracking, campaign evaluation and customer insight programmes
• Experience operating in a consumer, retail, digital or multi-channel environment
• Interest in how AI can support research, analysis and insight generation

What They Offer

• Competitive salary and bonus
• Comprehensive benefits package

How to Apply

To find out more about this Lead Insights Business Partner opportunity, please submit your application for a confidential discussion.