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Housing Customer Service Advisor

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Manchester · Posted 7 Oct 2026 · 31 applicants

£16.42 - £22.03/hour
Full-Time
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BDS are currently recruiting for Customer Service Advisors to work with a well-known Housing Association in the Manchester area. Main duties will include but are not limited too; * Taking rent payments from tenants * Answering general housing queries via telephone, webchat and face to face * Raising repair requests * Occasional work on reception greeting customers The ideal candidate will have; * Strong IT skills * Experience of using Housing IT Systems * Experience ideally working within Housing and/ or Local Authority * Great attention to detail * High levels of customer services This is initially an office based role with an option to move to a hybrid set up after your initial 6 weeks training (2 days per week in the office) Hours- 35 per week Monday- Friday (Working time between 8am- 6pm on a rota basis) Pay rate- Starting at £16.42ph PAYE/ £21.22ph UMB rising to £17.04ph PAYE/ £22.03ph UMB after completing 6 weeks training Temp ongoing to start ASAP! Apply now for immediate consideration
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