Break Fix Engineer - Contract

£170 per day | Inside IR35 | North & North West London

• £170 per day - Inside IR35
• Initial 3-month contract, moving onto a 1-month rolling basis with potential extensions
• Field-based role covering North and North West London
• Desktop, Laptop, Hardware Diagnostics, Break/Fix Support

ABOUT THE CLIENT

We're supporting an established global IT services organisation looking for an experienced Break Fix Engineer to join their team on a contract basis. This is a fantastic opportunity for someone with strong hands-on hardware repair experience who enjoys working independently and providing excellent customer service.

THE BREAK FIX ENGINEER ROLE

As a Break Fix Engineer, you'll be responsible for diagnosing, troubleshooting, maintaining and repairing desktop and laptop devices, including All-in-One (AiO) computers.

You'll be travelling to customer sites across North and North West London, providing hands-on technical support and ensuring hardware issues are resolved efficiently.

Your responsibilities will include:

• Diagnosing and repairing laptop, desktop and AiO hardware faults
• Installing, maintaining and troubleshooting IT equipment
• Providing excellent customer service and resolving technical issues
• Managing daily communications via phone, voicemail and email
• Maintaining accurate service records and administrative updates
• Following parts management processes and service procedures
• Escalating technical issues where necessary to ensure effective resolution
• Maintaining tools and diagnostic equipment

BREAK FIX ENGINEER ESSENTIAL SKILLS

• Minimum 3 years' experience diagnosing and repairing laptops and desktops
• Strong hardware troubleshooting, diagnostics and component replacement experience
• Experience providing customer-facing technical support
• Confident working independently and managing your own workload
• Full, valid driving licence with a good driving record
• Willingness to travel extensively across North and North West London, potentially exceeding 50% of the working day
• Ability to lift and carry equipment weighing up to 25kg
• Strong communication, organisation and problem-solving skills

TO BE CONSIDERED

Please either apply through this advert or email me directly via

For further information, please call me on .

By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS

Break Fix Engineer, Field Service Engineer, Desktop Support, Laptop Repair, Desktop Repair, Hardware Troubleshooting, Hardware Diagnostics, Break/Fix Support, Hardware Installation, Fault Diagnosis, PC Hardware, Component Replacement, IT Hardware Support, Preventative Maintenance, End User Support, Field IT Support.