Description

Healthcare Support Worker – Complex Care

Employer: Superior Healthcare
Location: Local community (home-based care)

About the Role

Superior Healthcare is recruiting Healthcare Support Workers to support a young client with complex care needs in her family home.

This is a rewarding opportunity to provide person-centred care to a client who thrives on engagement, routine, and meaningful interaction. She benefits from carers who are warm, confident, and energetic, and who can build a trusting, supportive relationship.

She enjoys a wide range of activities including arts and crafts, reading, and music (especially Foo Fighters!). She is non-verbal but communicates effectively through lip reading and Makaton, and will often guide her care team on what activities she would like to do — so carers should be happy to follow her lead and fully engage.

She also lives with a small, elderly dog, so being comfortable around pets is important.

Key Responsibilities

• Providing high-quality, person-centred care
• Supporting communication using lip reading and Makaton
• Encouraging and participating in activities such as arts, crafts, and reading
• Promoting independence, choice, and emotional wellbeing
• Responding to communication cues and building rapport
• Supporting clinical needs (including tracheostomy care if trained)

Client Preferences

• Female carers
• High energy, engaging, and positive attitude
• Comfortable taking direction from the client and participating in activities
• Calm, level-headed, and switched on

Shift Pattern

• Saturday night shift 18:45-7am – £16.50 per hour
• Sunday night shift 18:45-7am – £17.60 per hour

Pay & Benefits

• Competitive hourly rates
• Paid induction and ongoing clinical training
• Opportunity to develop specialist skills, including tracheostomy care (training provided)
• Opportunity to work towards an NVQ/Diploma
• Holiday pay and pension
• Blue Light Card (funded)
• Employee Assistance Programme
• Menopause support
• Referral rewards
• Ongoing support from nurses and supervisors

Requirements

• Previous care experience essential
• Drivers preferred
• Experience with tracheostomy care desirable (full training provided)
• Confident, engaging, and emotionally intelligent approach
• Comfortable working in a family home with pets

Checks Required

• Enhanced DBS check
• Three years’ continuous referencing

Interested?

If you’re a caring, fun, and enthusiastic Healthcare Support Worker who enjoys building strong relationships and making a meaningful difference, we’d love to hear from you.

Email:

REF: REGJBL