Market 36 Recruitment are currently recruiting for a Commercial Administrator on behalf of our client based near Saffron Walden, on a permanent basis. Our client is looking for an experienced and customer-focused Administrator to join their team, providing commercial and administrative support. The ideal candidate will have a strong background in customer service and administration, preferably within aviation, construction, rail or a similar industry. Roles & Responsibilities * Accurately input and maintain information within internal database systems. * Handle customer enquiries and provide excellent customer service by telephone and email. * Liaise with customers and internal departments to track and progress maintenance and repair activities. * Manage customer service issues and ensure enquiries are dealt with professionally and promptly. * Maintain strong working relationships with internal teams and external customers. * Complete general administrative duties and ensure records are kept accurate and up to date. * Follow company procedures and maintain high standards of quality and accuracy. Experience, Skills & Qualifications * Previous experience within a commercial administration or customer service role. * Strong customer service and communication skills. * Experience within aviation, construction, rail or a similar industry would be advantageous. * Confident using Microsoft Office and internal database systems. * Excellent attention to detail and organisational skills. * A professional and customer-focused approach. * Ability to work effectively as part of a team and manage workload independently. Working Pattern & Benefits * 31 days annual leave, including Bank Holidays. * Annual profit share scheme. * Company pension. * Employee Assistance Programme. * Free on-site parking. * Training and career development opportunities. * Company uniform and PPE provided. Hours: Monday to Friday, 8:00am–4:30pm Salary: £30,000–£32,000 per annum, depending on experience Job Type: Full-time, Permanent Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles