Assistant Branch Manager Location: Fort William Salary: £35,000 DOE + Generous Bonus Employment Type: Full-time, Permanent About the Client Simon Acres Group LTD are representing a well established and successful Plumbing & Heating Merchant based in the Fort William region. This is an exciting role offers the successful candidate the opportunity to be a part of a highly successful branch, driving its growth and success, whilst giving a fantastic opportunity to progress into branch management. Key Responsibilities: * Provide excellent customer service, assisting customers with product selection and inquiries. * Accurately process sales transactions and manage account-related queries. * Build and maintain strong customer relationships to encourage repeat business from both new and existing clients. * Entertain customers (Weekend potential) * Promote new products, special offers, and seasonal promotions. * Handle telephone and email inquiries promptly and professionally. * Assist in the warehouse as required. * Assist with deliveries as required. Requirements / Skills: * Previous experience in a plumbers environment is preferred. * Strong customer service and communication skills. * Basic knowledge of plumbing and heating products is advantageous. * Proficiency in using sales and inventory management software. * Excellent organisational skills and attention to detail. * A proactive approach and ability to thrive in a fast-paced setting. What’s on Offer: * Basic salary of £35,000 DOE. * Generous Bonus Scheme: Recognising and rewarding your contribution. * Opportunities for professional growth and career progression. * Work in a well-established business with a strong reputation for staff and customer satisfaction. * Pension scheme and other benefits. How to Apply: To apply, please submit your CV or alternatively call the office on (phone number removed). [Oval Deene Recruitment / Simon Acres Group LTD / KBB Recruitment] are acting as the employment agency for this position