Sales Support Administrator

Location: Theale, Berkshire
Salary: £27,000 per annum
Job Type: Full-Time, Permanent

About the Role

We are looking for a proactive and organised Sales Support Administrator to join our friendly team in Theale. This is an excellent opportunity for someone with strong administrative skills who enjoys supporting a busy sales function and ensuring customers receive a first-class service.

The successful candidate will play a key role in assisting the sales team with administrative tasks, customer communication, and maintaining accurate records, helping to ensure the smooth day-to-day running of the department.

Key Responsibilities

• Provide administrative support to the sales team.
• Process customer orders and maintain accurate records.
• Prepare quotations, sales documents, and reports.
• Manage customer enquiries via telephone and email.
• Update and maintain CRM and internal databases.
• Support the sales team with scheduling meetings and appointments.
• Monitor and process customer documentation.
• Liaise with internal departments to ensure efficient order fulfilment.
• Assist with general office administration and filing.
• Produce regular sales and activity reports as required.

Skills & Experience

• Previous experience in an administrative, sales support, or customer service role.
• Strong organisational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office, particularly Excel, Outlook, and Word.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Positive, professional, and team-oriented approach.
• Experience using a CRM system would be advantageous but not essential.

What We Offer

• Competitive salary of £27,000 per annum
• Friendly and supportive working environment
• On-the-job training and development opportunities
• Company pension scheme
• Free onsite parking