An exciting opportunity has arisen for a Credit Controller to join a well-regarded education institute based in North West London. This role is vital in supporting the Income and Credit Control team, ensuring prompt collection of outstanding debt, accurate account reconciliations, and excellent service to internal and external stakeholders.

Key Responsibilities:

• Proactively manage and recover outstanding debt across a high-volume customer ledger
• Contact customers by phone and email to secure payment and resolve outstanding account queries
• Allocate cash receipts and maintain accurate customer account records
• Complete account reconciliations and investigate discrepancies in a timely manner
• Monitor aged debt reports and escalate issues where appropriate
• Process credit notes, refunds, and account adjustments in line with financial procedures
• Liaise with internal departments and external customers to resolve billing and payment issues
• Maintain accurate financial records in accordance with internal procedures and audit requirements
• Manage shared finance inboxes, responding to queries promptly and professionally
• Support month-end reporting and assist with other finance administration duties as required
• Contribute to continuous improvement activities within the Income and Credit Control team

Ideal Candidate Profile:

• Previous experience in Credit Control, Accounts Receivable, Sales Ledger, or a similar finance role
• Proven experience chasing outstanding debt and managing customer accounts
• Strong reconciliation skills and excellent attention to detail
• Confident communicator with the ability to build relationships and handle difficult conversations professionally
• Ability to manage competing priorities and meet deadlines
• Customer-focused approach and ability to collaborate effectively with colleagues and stakeholders
• Good IT competency, including proficiency in Excel and financial systems
• Proactive, resilient, and comfortable working in a fast-paced environment

Location: North West London

Working Pattern: Hybrid (1 day on-site)

Hours: 35 hours per week

Length: 3 month contract

Start Date: November

Rate: £18 per hour