Hotel / Operations Manager

Independent Boutique Hotel | £50,000 - £55,000 DOE + Bonus

We're delighted to recruit on behalf of a highly regarded independent boutique hotel seeking an experienced Hotel Operations Manager to oversee day-to-day operations.

This is an exciting opportunity for an accomplished hotel professional who thrives in a hands-on role and has a proven track record of managing the operational performance of a quality hotel.

This is an experienced operational leadership role. We're looking for candidates who have already been responsible for a hotel's overall operations, overseeing multiple departments rather than a single function.

Candidates with experience managing the wider hotel operation-including Housekeeping, Maintenance, Front Office, and Food & Beverage, through working knowledge and operational oversight—will be particularly well suited to this opportunity.

The Role

As Hotel Operations Manager, you'll oversee the hotel's daily operations and bring every department together to deliver an exceptional guest experience. Working closely with senior leadership, you'll lead operational teams, maintain high standards across the business, and ensure the hotel runs efficiently and proactively.

Salary & Benefits

• £50,000–£55,000, depending on experience.

• Performance-related bonus.

• Excellent work-life balance.

• Opportunity to join a respected, independent boutique hotel.

• Supportive leadership team.

• Long-term career opportunities in a quality-focused business.

What We're Looking For

This opportunity is ideal for an experienced hotel operations professional who can demonstrate:

Essential Experience

• • Previous management experience in an independent or high-quality hotel.
• • At least three years' experience in a senior hotel management role.
• • Strong working knowledge of Opera Cloud PMS.
• • Proven responsibility for overseeing the day-to-day operations of multiple hotel departments, including:
• Front Office
• Housekeeping
• Maintenance
• Food & Beverage

Personal Attributes

You'll naturally demonstrate:

• • Excellent operational judgement and confident decision-making.
• • A proactive approach, anticipating challenges before they arise.
• • A hands-on leadership style, supporting teams wherever needed.
• • Strong communication skills and the confidence to take ownership.
• • Excellent organisational skills and close attention to detail.
• • The ability to coordinate departments and understand how each contributes to the hotel’s overall success.
• • A calm, professional approach in a fast-paced environment.

If you have the operational leadership experience we're seeking and are ready to make an impact at an exceptional independent hotel, we'd love to hear from you.