We are looking for an experienced Security Service Engineer to service, maintain and fault-find electronic security systems across domestic properties. The role will focus on maintaining and repairing existing CCTV, access control and intruder alarm systems, ensuring they remain fully operational and providing a high level of customer service to clients This is a service-led position rather than an installation role, ideal for an engineer with strong diagnostic and troubleshooting skills who enjoys resolving technical issues and carrying out preventative maintenance. Key Responsibilities * Carry out routine servicing and preventative maintenance of CCTV systems in domestic properties. * Service and maintain access control systems, including door entry systems and electronic locking solutions. * Service, maintain and fault-find intruder alarm systems. * Diagnose system faults and carry out repairs to restore equipment to full working order. * Respond to reactive maintenance call-outs and investigate reported system issues. * Test system functionality and ensure equipment is operating correctly following repairs or maintenance. * Identify worn, damaged or faulty components and recommend appropriate remedial works or replacements. * Provide technical support and advice to customers regarding their security systems. * Explain system operation and demonstrate relevant functions to homeowners where required. * Complete service reports, job sheets and maintenance documentation accurately. * Maintain a professional and customer-focused approach when working in occupied residential properties. * Manage daily appointments effectively and keep customers and the office updated on progress. * Ensure all work is completed in line with health and safety requirements and company procedures. Skills and Experience Required * Previous experience as a Security Service Engineer, Security Systems Engineer or similar role. * Strong practical experience servicing and maintaining CCTV, access control and intruder alarm systems. * Good fault-finding, diagnostic and repair skills. * Experience carrying out preventative maintenance and reactive call-outs. * Good understanding of electronic security systems, associated equipment and cabling. * Ability to work independently and manage a daily workload. * Strong communication and customer service skills. * Full UK driving licence. * Relevant security systems qualifications or manufacturer training would be advantageous. * Experience working in domestic or residential properties is preferred. Personal Attributes * Reliable, organised and professional. * A methodical approach to fault-finding and problem-solving. * Customer-focused, with a professional manner when dealing with homeowners. * Able to work independently and take ownership of service issues. * Strong attention to detail and pride in the quality of work. * Flexible and willing to travel between residential properties as required. How to Apply If you have experience servicing, maintaining and fault-finding CCTV, access control and intruder alarm systems, and are looking for your next opportunity as a Security Service Engineer, we would like to hear from you