Salary £29K Mon - Thursday 8am-4.30pm Friday 8am- 3pm Hybrid Our award winning client is passionate about finding their customer's their dream home whilst providing exceptional customer service and after care. They are looking for a Customer Care Advisor to join their close knit team, this position requires a high level of customer care and attention to detail and the successful individual will go above and beyond when required to do so. This is a varied role however the main duties include: * Deal with customer complaints * Liaise with customers, contractors and suppliers to ensure remedial issues are dealt with in a timely manner. * Preparation of invoices * Represent the brand in a positive light whilst delivering the highest quality customer service at all times. This is a fast paced position and requires someone who can effectively prioritise there time, out with these skills you would be expected to demonstrate the following experience: * High level communication skills * Ability to work under pressure * Computer literate (outlook, excel, word) * Experience dealing with complaints * Great attention to detail Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age