Parts Supervisor - Excellent Benefits + Career Development 32 days annual leave, enhanced overtime and the opportunity to lead a team! Looking for your next step in the parts industry? We're recruiting for a Parts Supervisor in Norwich to join a well-established, award-winning business within the agricultural machinery sector. This is an excellent opportunity for someone with previous parts experience who is ready to take on more responsibility. You'll play an important role in the day-to-day running of the department, supporting a small team, assisting customers and ensuring technicians have the parts they need. Why apply / What's in it for you? 32 days annual leave, including bank holidays Company sick pay scheme Workplace pension Death in Service cover Enhanced overtime paid at time and a half Ongoing training and development opportunities Long-term career prospects within an established business Key Responsibilities As a Parts Supervisor, your responsibilities will include: Overseeing the day-to-day running of the parts department Supporting and motivating the parts team to maintain high standards and achieve targets Providing excellent customer service face-to-face, over the telephone and via email Identifying and supplying the correct parts to customers and technicians Managing stock levels, deliveries and inventory accuracy Processing invoices and maintaining accurate records Working closely with internal departments to ensure smooth operations Supporting showroom sales and handling product enquiries What we're looking for We're keen to hear from candidates with previous parts experience and the confidence to support a team. Ideally, you'll have: Previous experience as a Parts Supervisor, Parts Advisor or in a similar position A background in automotive, plant, HGV, agricultural or machinery environments Strong leadership skills and the ability to motivate and support a team Excellent customer service and communication skills Good IT skills and confidence using business systems Strong attention to detail and numeracy skills A proactive and professional approach A full UK driving licence If you're looking for your next step as a Parts Supervisor in Norwich, this is a great opportunity to develop your career within an established agricultural machinery business. Apply now to find out more! Job Number │ (phone number removed) / INDPLANT Location │ Norwich Role │ Parts Supervisor Platinum Recruitment is acting as an Employment Agency in relation to this vacancy