Receptionist / Centre Coordinator (Temporary) - Basingstoke

Location: Basingstoke
Contract: Temporary | Full-time
Start Date: 1st October
Salary: £12.80 an hour

The Opportunity

An exciting opportunity has arisen for a friendly and proactive Receptionist / Centre Coordinator to join a busy business centre in Basingstoke on a temporary basis. This role is ideal for someone who enjoys providing exceptional customer service, building relationships and ensuring the smooth day-to-day running of a professional workspace.

The Role

Acting as the face of the business centre, you will provide a high-quality front-of-house service while supporting customers, visitors and the wider operations team. This is a varied role combining reception, customer service, administration and centre coordination responsibilities.

Key responsibilities include:

• Welcoming visitors and providing a professional front-of-house experience
• Managing incoming calls, emails, deliveries and post
• Supporting customer onboarding and ensuring a smooth move-in process
• Acting as the first point of contact for customer queries and resolving issues efficiently
• Building strong relationships with customers and enhancing the overall customer experience
• Coordinating meeting room bookings and maintaining communal areas
• Supporting customer engagement activities and networking events
• Assisting with office viewings and general sales support
• Maintaining customer records, availability reports and centre administration
• Monitoring cleaning, maintenance and presentation standards across the centre
• Supporting the Business Centre Manager with day-to-day operational requirements

About You

Essential:

• Previous reception, front-of-house, hospitality or customer service experience
• Excellent communication and interpersonal skills
• Strong customer-focused approach with a positive attitude
• Professional presentation and confident telephone manner
• Good organisational skills and attention to detail
• Strong IT skills, including Microsoft Office/Microsoft 365
• Ability to multitask and prioritise effectively in a busy environment
• Proactive and solutions-focused approach

Morgan Spencer – Your Career, Our Expertise

Morgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.

Equal Opportunities

Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

Confidentiality & GDPR

All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.

Morgan Spencer Limited, registered in England & Wales No: 4254114.