As a Credit Control professional in Milton Keynes, you will help keep customer accounts up to date within the FMCG industry. You will work in the Accounting & Finance department, helping the business maintain clear and accurate payment records.

Client Details

The organisation operates in the FMCG industry in Milton Keynes.

Description

• Monitor customer accounts and maintain accurate credit control records.
• Contact customers regarding outstanding balances and agreed payment dates.
• Record payments and update account information in a timely manner.
• Review aged debt reports to identify accounts requiring follow-up.
• Resolve customer account queries clearly and professionally.
• Work with the Accounting & Finance department to keep account information accurate.
• Maintain clear notes of customer contact and payment arrangements.
• Help ensure Credit Control activity supports accurate financial records.

Profile

A successful 'Credit Control' should have:

• Proven experience in credit control, ideally within a fast-paced and challenging accounts receivable environment.
• Demonstrated success in reducing aged debt, with the ability to provide examples of strategies used to improve cash collection performance.
• Confident in managing difficult customer conversations, resolving disputes, and influencing customers to release outstanding payments.
• Ability to build and maintain strong customer relationships while having honest and professional discussions regarding overdue debt.
• Strong problem-solving skills with the ability to identify issues, take ownership, and drive resolutions through to completion.
• Experience working through system changes, process improvements, or operational challenges would be highly advantageous.
• Resilient and proactive approach with a focus on delivering results and improving cash flow.
• Able to handle customer escalations, resolve account queries quickly, and ensure a positive customer experience while securing payment.
• Excellent communication and stakeholder management skills, with the confidence to work independently and make informed decisions.

Job Offer

• Temporary Credit Control contract.
• £13 to £16 per hour, dependent on the level of experience.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.