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Head of B2C Sales | Global Sales Transformation

Cactus Search

London · Posted 23 Oct 2026 · 9 applicants

£70,000 per annum
Permanent
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Cactus Search is looking to connect with an experienced Head of B2C Sales for a senior, internationally focused opportunity.

This is a strategic leadership role for someone who knows how to turn sales strategy into measurable commercial results — improving conversion, maximising revenue and transforming the way customer management and contact centre sales operations perform.

The role will focus on:
  • Leading a global B2C sales development and transformation agenda.
  • Improving lead-to-sale conversion, customer acquisition and revenue generation.
  • Identifying opportunities to optimise sales processes, customer journeys and onboarding.
  • Using data, insight and commercial analysis to shape sales strategy and demonstrate business impact.
  • Working across operations, marketing, technology and senior leadership to deliver sustainable improvements.
  • Embedding new ways of working and ensuring transformation translates into measurable, lasting results.
We're keen to hear from leaders who bring:
  • Extensive experience in contact centre sales, customer management or B2C revenue operations.
  • A proven track record of delivering sales performance and conversion improvements at scale.
  • Experience leading strategic change across multiple teams, regions or international markets.
  • The ability to balance commercial ambition with customer experience, operational efficiency and effective implementation.
This is an opportunity to make a genuine impact on a large-scale sales operation, shaping both the strategy and its delivery.

Interested in learning more? Drop our team your CV & we can discuss in more depth.

#SalesLeadership #B2CSales #SalesTransformation #ContactCentre #CustomerExperience #ExecutiveSearch #CactusSearch
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