About the Role

We are seeking an experienced Senior Operations Manager / Deputy Divisional Operations Manager to provide senior operational leadership within a busy NHS healthcare environment.

This is an excellent opportunity for an experienced healthcare operations professional to oversee medical services, manage operational performance and support senior divisional leadership during a temporary management vacancy.

Key Responsibilities

• Provide day-to-day operational leadership across medical services.
• Directly manage and support Service Managers.
• Oversee patient flow, waiting lists, access targets and service delivery.
• Lead and coordinate RTT and DM01 performance management.
• Monitor operational performance and implement improvement plans.
• Manage operational pressures, risks and escalations.
• Support service improvement and quality initiatives.
• Work closely with senior divisional and clinical leadership teams.
• Ensure compliance with NHS performance standards and organisational policies.
• Deliver agreed operational projects and performance objectives.

Essential Requirements

• Significant senior operational management experience within the NHS or a similar healthcare setting.
• Previous experience managing clinical services across multiple specialties.
• Proven experience line-managing Service Managers or equivalent.
• Strong working knowledge of NHS RTT and DM01 performance standards.
• Experience managing patient pathways, waiting lists and operational pressures.
• Demonstrable experience delivering performance improvements.
• Excellent leadership, communication and stakeholder-management skills.
• Ability to work independently and manage competing priorities.
• Strong analytical and problem-solving skills.

*Rates depend on experience and client requirements