Environmental Health Technical Support Officer
Part-Time | 21.5 Hours per Week
Initial Contract Opportunity
A local authority in the South East is seeking an experienced Environmental Health Technical Support Officer to join their Regulatory Services team on a part-time basis.
This is an excellent opportunity for someone with experience within Environmental Health, Licensing, Public Protection or Regulatory Services who is looking for a varied role supporting frontline regulatory teams.
Key Responsibilities
* Acting as the first point of contact for public enquiries via phone, email and face-to-face contact.
* Logging and allocating Environmental Health service requests and complaints.
* Supporting Environmental Health Practitioners with investigations, inspections and case management.
* Maintaining accurate records using council databases and document management systems.
* Processing a range of licensing applications and consultations.
* Preparing correspondence, notices and documentation.
* Supporting food safety, health & safety and licensing functions across the service.
Experience Required
* Previous experience within a Local Authority Environmental Health, Licensing, Regulatory Services or Public Protection team.
* Strong administration and customer service skills.
* Experience handling service requests, complaints or case management systems.
* Confident communicating with members of the public and internal stakeholders.
* Experience processing licensing applications would be highly advantageous.
* Knowledge of Environmental Health, Food Safety or Licensing services is desirable.
Ideal Backgrounds
* Environmental Health Technical Officer (EHTO)
* Licensing Officer
* Licensing Assistant
* Regulatory Services Officer
* Public Protection Support Officer
* Environmental Health Administrator
* Technical Support Officer