Our client is seeking a committed and experienced Registered Manager to support the development and growth of a new domiciliary care service.

This is an excellent opportunity for a motivated care professional to take a key leadership role in a start-up Domiciliary care provider. The successful candidate will help establish safe, compliant, person-centred care services for people receiving support in their own homes.

The Registered Manager will play a central role in preparing the service for CQC compliance, developing operational systems, supporting recruitment, setting up governance processes, and ensuring the service is safe, effective, caring, responsive, and well-led from the beginning.

This is a permanent role of 25-30 hours per week, with flexibility required to support service development, emergency cover, and shared on-call arrangements.

Key Responsibilities

The Registered Manager will be responsible for leading and supporting the safe operation of the domiciliary care service in line with CQC requirements, company policies, and best practice standards.

Main duties will include:

• Acting as Registered Manager for one CQC location.
• Developing and maintaining effective governance, quality assurance, and compliance systems.
• Ensuring the service meets CQC Fundamental Standards and all relevant adult social care requirements.
• Overseeing the delivery of safe, person-centred care to people in their own homes.
• Supporting assessments, care planning, risk assessments, reviews, and service-user documentation.
• Ensuring care plans are accurate, up to date, outcome-focused, and reflective of individual needs.
• Managing safeguarding concerns, incidents, complaints, accidents, and required notifications.
• Supporting safe recruitment, induction, training, supervision, appraisal, and performance management of care staff.
• Overseeing rota planning, staff deployment, capacity management, continuity of care, and safe staffing levels.
• Ensuring medication support, moving and handling, infection prevention, record keeping, and daily care delivery are managed safely.
• Implementing audits and quality checks, including care plan audits, medication audits, staff file audits, spot checks, supervision records, and service-user feedback.
• Working closely with the Nominated Individual and Directors to ensure the service is inspection-ready.
• Supporting safe and sustainable business growth.
• Liaising professionally with service users, families, staff, commissioners, local authorities, healthcare professionals, and other stakeholders.
• Promoting dignity, independence, choice, safeguarding, confidentiality, and person-centred care.
• Participating in a shared on-call rota, including evenings, weekends, and emergency cover where required.

Registered Manager – Essential Skills & Experience

• Proven experience as a Registered Manager, Deputy Manager, or Service Manager within domiciliary care.
• Strong knowledge of CQC Regulations, Fundamental Standards, Safeguarding, MCA, DoLS, Whistleblowing, Medication Management, and Quality Assurance.
• Experience leading services through CQC registration, inspections, and compliance reviews.
• Experience participating in and successfully completing CQC Provider and Registered Manager interviews.
• Ability to develop, implement, and monitor policies, procedures, audits, and governance systems.
• Excellent leadership, staff management, and service development skills.

Desirable Requirements

• Experience supporting adults with Autism, Learning Disabilities, Mental Health needs, and complex care requirements.
• Existing relationships with local authorities, commissioning teams, and referral networks.
• Experience supporting a start-up service through registration and growth.

Quality Assurance & Continuous Improvement

· Implement internal audits, governance reviews, and service improvement plans.

· Monitor service outcomes, complaints, incidents, and safeguarding alerts.

· Lead internal investigations where required and ensure learning is embedded.

· Promote a culture of continuous improvement and safe practice.

Authority & Autonomy

The Registered Manager will hold operational authority for:

· Staffing and recruitment decisions

· Workforce supervision and disciplinary procedures

· Operational scheduling and service delivery

· Safeguarding escalation and incident management

· Policy implementation and governance oversight

This role carries significant operational autonomy, particularly during the early development phase of the service.