Position: Hygiene Manager - Distribution Centre Location: Hams Hall, Birmingham B46 1AL Salary: £35,000 per annum, rising to £36,000 after successful probation Hours: 40 Hours per Week | 5 days out of 7 | Monday-Friday Generally | Flexibility for weekend work, where necessary Job Purpose: Our client, a national soft facilities management leader, is recruiting a Hygiene Manager to oversee operations within a high-profile, 24/7 distribution centre at Sainsbury’s Hams Hall, Birmingham B46 1AL The role is responsible for driving operational performance, ensuring consistently high service standards, and delivering continuous improvement across cleaning and hygiene services. Acting as the key point of contact for all cleaning-related matters on site, the Hygiene Manager will lead, engage, and develop a team of approximately 35 colleagues while maintaining strong client relationships Key Responsibilities: * Demonstrate company values and lead by example at all times * Act as the primary interface between the client and service providers on a day-to-day basis * Manage and develop a team, ensuring high levels of engagement, performance, and compliance * Monitor and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), both internally and externally * Oversee financial performance, ensuring services are delivered within agreed budgets * Identify and implement continuous improvement initiatives to enhance service delivery and operational efficiency * Ensure all cleaning operations meet required standards, policies, and client expectations * Maintain strong working relationships with stakeholders, ensuring clear and effective communication Experience Requirements: Candidates must demonstrate the following qualifications and experience: * Proven Facilities Management experience across Soft Services, ideally within a fast-paced distribution or retail environment * Strong written and verbal communication skills * Previous experience managing and developing teams * Proficiency in Microsoft Office applications, particularly Outlook and Excel * Sound knowledge of Health & Safety regulations, including COSHH * Demonstrable background in Hygiene/Cleaning Management * Full UK driving licence and access to a vehicle, due to early start requirements Compliance & Responsibilities: * Take responsibility for the Health, Safety and Welfare of self and others, ensuring full compliance with all relevant legislation * Maintain strict confidentiality, only disclosing information to authorised personnel where appropriate * Adhere to the requirements of the Data Protection Act * Comply with company policies, including Equal Opportunities To apply, please submit your CV in strict confidence to Andrew Bridges at PDA Search & Selection Limited