Administrator

South Manchester

Salary £26,000

We are working with a very well-established business in the South Manchester area who are looking to expand their existing team. This is an exciting opportunity to join a customer-focused organisation where your contribution will play an important part in delivering an excellent service to customers.

Key Responsibilities for the Administrator job:

• Handle incoming quotation enquiries via email and live chat, triage before allocation to the team
• Process and send out quotes using information provided by the team.
• Follow up on outstanding quotations and update records accordingly.
• Manage live chat enquiries, providing prompt and professional responses.
• Liaise with customers to clarify requirements and ensure satisfaction with the quotation process.
• Ensure all customer interactions and quotations are documented accurately in the CRM system
• Provide support to customers regarding product information, pricing, and availability.
• Prepare reports and present findings to the sales management team.
• Assist the sales team with administrative tasks as needed.

Key skills required for the Administrator job:

• Customer Focused
• Excellent written and verbal communication skills and phone manner
• Good knowledge and experience with Microsoft Word & Excel
• Superb team player
• Self-motivated
• Good organisational skills and attention to detail

Administrator | South Manchester | Well Established Business | £26K

Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.

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