Warehouse Assistant / Driver Are you an experienced warehouse assistant / driver looking for a varied role within a busy trade merchant? We're recruiting for a Warehouse Assistant / Driver to join a successful branch team, where you'll play a key role in delivering excellent customer service, ensuring products reach customers on time and supporting the smooth day-to-day running of the branch. This is a varied, hands-on position that combines driving, warehouse duties and customer service. You'll be delivering products to customers, helping in the warehouse and, when required, supporting customers on the trade counter and over the telephone. The Role You'll report into the branch management team and become an important part of the branch operation. As well as making deliveries safely and efficiently, you'll help ensure stock is handled correctly, the warehouse is well organised and customers receive a first-class service. You'll also have the opportunity to support the wider branch team with sales and customer service, helping to maximise every opportunity and build strong customer relationships. Key Responsibilities Safely and professionally deliver products to customers on time Comply with all transport, health & safety and legal requirements Load, unload and manage stock within the warehouse Maintain high standards of housekeeping across the warehouse and trade counter Serve customers on the trade counter when required Assist with telephone sales and customer enquiries Support the Branch Manager and Assistant Branch Manager in achieving sales and service targets Help create and maintain strong, loyal customer relationships Work closely with colleagues to ensure the branch operates efficiently About You We're looking for someone who is reliable, professional and customer-focused, with a positive attitude and a genuine willingness to get stuck in. You'll ideally have: A full, clean driving licence Previous warehouse, delivery or merchant experience Good organisational skills and attention to detail A strong commitment to customer service A flexible approach to working hours and changing priorities A team-focused attitude and willingness to support colleagues Good communication skills and a professional manner Why Join? This is an excellent opportunity to join an established business where you'll have a varied role, regular customer interaction and the chance to become an integral part of a successful branch team. You'll receive a contracted minimum number of 37.5 hours per week, with some flexibility required to work additional hours when needed, particularly during the busy winter heating season. Wherever possible, shifts will be agreed well in advance so you know your working pattern. If you enjoy being part of a busy team and take pride in delivering great customer service, we'd like to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy