We are looking for an Operations Import Assistant to join our busy freight and logistics team. The role involves coordinating import/export shipments, customs documentation, airline bookings and warehouse operations.

• Manage import and export shipments from start to finish.
• Liaise with airlines, agents, customers, HMRC and internal departments.
• Book flights and coordinate transport requirements.
• Prepare and check shipping and customs documentation.
• Raise and manage MAWBs, T1 documents and customs entries using CDS/Descartes.
• Handle Import SFD/FDE clearances, T1/T2 clearances and discharges.
• Manage Temporary Admission clearances.
• Prepare, process and manage ATA Carnets, including the importation and exportation of Carnet goods.
• Process CITES shipments and associated documentation.
• Manifest and pre-alert flights and ensure shipment paperwork is accurate.
• Liaise with HMRC regarding customs amendments and shipment statuses.
• Ensure goods being loaded/unloaded match the relevant documentation.
• Support warehouse activities including shipment accountability, bagging, labelling, stock control and general housekeeping.
• Report damaged, missing or suspicious goods to the Operations Manager.
• Follow company procedures and all relevant health & safety requirements.

• Previous experience in freight forwarding, imports/exports or customs preferred.
• Knowledge of UK customs procedures and CDS beneficial.
• Experience with ATA Carnets, T1/T2, Temporary Admission
• Descartes customs software experience advantageous.
• Good communication, administration and organisational skills.
• Forklift licence, DG awareness and driving licence desirable but not essential.
• No heavy lifting required; shipments are generally under 32kg.

Monday–Friday, 6:00am–3:00pm