Town Centre PSPO Enforcement Officer

Full Time 5 - Month Temporary Assignment

Location: Bolton Council, Mayor Street Depot, Ellesmere Street, Bolton, Lancashire, BL3 5DT

Pay Rate: £16.43 per hour PAYE

Basic DBS Required

Are you confident, resilient and passionate about making communities safer and more welcoming? Bolton Council is looking for dedicated and customer-focused individuals to join the team as Town Centre PSPO Enforcement Officers.

This is a frontline enforcement role where you'll help tackle anti-social behaviour, improve the local environment, and ensure compliance with Public Space Protection Orders (PSPOs) across Bolton. Working as part of a proactive team, you'll have a visible presence within the town centre, engaging with residents, businesses and visitors while taking appropriate enforcement action where required.

Day-to-day of the role:

Bolton's town centre PSPO was introduced to address behaviours that negatively impact residents, businesses and visitors. As a Town Centre PSPO Enforcement Officer, you'll play a key role in maintaining public safety and improving the quality of life for local communities.

• Detecting, deterring and responding to anti-social behaviour.
• Undertaking enforcement activity relating to PSPO breaches and environmental offences.
• Issuing Fixed Penalty Notices (FPNs) where appropriate.
• Preparing and serving notices and warnings.
• Gathering evidence and preparing case files for legal proceedings.
• Conducting detailed investigations into reported issues and incidents.
• Supporting prosecutions through evidence collection and court attendance.
• Challenging inappropriate behaviour using engagement, guidance and restorative approaches.
• Maintaining accurate records using PACE notebooks and internal systems.
• Working closely with council departments, partner agencies and external stakeholders.
• Attending community meetings and supporting awareness campaigns.
• Providing information and advice that promotes responsible community behaviour.
• Street drinking and alcohol consumption
• Intoxicating substances
• Anti-social behaviour
• Begging
• Unauthorised street trading and peddling
• Commercial and charitable street collections
• Use of amplifiers
• Skateboards and scooters in restricted areas
• Cycling in restricted areas

Required Skills and Qualifications:

• Experience working with the public in a customer-facing, enforcement, community safety or security environment.
• Excellent communication and conflict resolution skills.
• The confidence to challenge unacceptable behaviour professionally and respectfully.
• An understanding of anti-social behaviour legislation and enforcement practices.
• Knowledge of issues affecting local communities and town centres.
• The ability to gather evidence, maintain accurate records and produce detailed reports.
• A proactive, resilient and professional approach to frontline work.
• A full, clean UK driving licence.
• A Basic DBS certificate (or willingness to obtain one).
• Full-time hours.
• Based from Mayor Street Depot, Bolton.
• Regular patrols and outdoor working in all weather conditions.
• Some early evening working required.
• Regular weekend working as part of the rota.
• Five-month temporary assignment with an immediate start available.

Benefits:

To apply for the Town Centre PSPO Enforcement Officer position, please send your cv to