Heat Pumps Engineer, based near Portsmouth. Providing technical support to customers. Salary up to £45k plus full company benefits. Benefits: * Become a true product expert. And learn additional heating and cooling products too. * Help in the development of the technical team and contribute towards future growth, with genuine career opportunities. THE ROLE * Working from the office, you'll be providing support to customers with technical issues on equipment at install, commissioning and post install levels, focusing initially on heat pumps. * Working with engineers, installers and contractors via phone, email, video calls and site visits as required. * Providing trouble-shooting, diagnostics and warranty claims on equipment to include controls and unit controllers. * Involved with training and advising internal staff and external partners on best practice. THE PERSON * Seeking an experienced heat pumps or heating Engineer with exposure to heat pumps across commercial & domestic buildings. * Ideally coming from a service and breakdown background working as an engineer or supervisor, you'll enjoy helping customers with fault diagnosis and be comfortable working in the office rather than on-site. * Excellent verbal and written communication skills. * Full driving licence required, as there may be occasional site visits to support customers. THE PACKAGE A basic up to £45k plus full company benefits, 25 days holiday. THE LOCATION A hybrid role based out of the office near Portsmouth Some home working offered once trained, plus trouble-shooting visits to customer sites as and when required