Pensions Administrator

Leeds | Hybrid – 2 Days On-site Per Week | Permanent | £35,000 per annum

Our client is looking for a Pensions Administrator to join their team on a permanent basis. This is an excellent opportunity for someone with Defined Benefit (DB) pensions experience to develop their knowledge and take ownership of a varied administration role, supporting members, employers and colleagues.

You will be responsible for delivering high-quality pension scheme administration, ensuring accurate member and employer data, completing benefit calculations and maintaining excellent customer service in line with service levels.

Key Responsibilities:

• Managing day-to-day pension administration, including member enquiries, monthly contribution processes, data changes and benefit calculations.

• Maintaining accurate member and employer records and ensuring all administration is completed to a high standard.

• Supporting scheme project events, including valuations, annual benefit statements and data validation exercises, where required.

• Taking responsibility for the quality and quantity of your own work, as well as checking colleagues' work when required.

• Managing your workload effectively, prioritising tasks and ensuring deadlines are met.

• Providing excellent customer service to members, employers and colleagues.

• Working collaboratively across teams to support business needs and share knowledge.

• Identifying opportunities to improve processes and contributing ideas during team meetings.

• Taking ownership of delegated tasks and demonstrating a proactive approach to completing work.

Skills & Experience:

• At least 12 months' experience in pensions administration.

• Experience working with Defined Benefit (DB) pension schemes.

• Experience of benefit calculations.

• GCSEs (or equivalent) in Maths and English at grade C/4 or above.

• Experience using Microsoft Word and Excel.

• Previous experience using pension or contribution administration systems.

• Strong communication and customer service skills.

• Good organisational skills, with the ability to prioritise workloads, work under pressure and meet deadlines.

• A proactive approach, with the ability to use your own initiative and adapt to change.

• Studying towards or having completed the DPA/CPA qualification would be desirable.

Working Arrangements: This is a permanent position based in Leeds, with a minimum of two days per week on-site.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/