£14.50ph * 2 – 3-month cover, possibly longer * Must be comfortable working independently, including working alone in the office on occasions * Based in Chesterfield, Derbyshire. * 36.5 hours (excluding lunch breaks), normally between 8.00am – 4.00pm Monday to Thursday, 8.00am – 3:00pm Friday. Overview * To assist in the marketing of the schemes to members and new recruits. * To accurately maintain the CMS database and provide data on membership and claims * To answer any queries or complaints received. * Ensuring files are accepted and transmitted electronically. * To work as part of a team to provide a professional service to members. Administration Support * To provide administration support to representatives and Council, when required. * To devise and maintain office systems to deal efficiently with the organisation and storage of paperwork, documents and computer-based information. * To make boardroom bookings and arrange caterers as and when required. * To assist administratively with photocopying, filing and scanning. General Responsibilities * To answer calls into the office ensuring standards are met at all times. * To deal with and prioritise emails, incoming and outgoing post, complaints and messages. * To carry out research and problem solving when required. * To check accuracy of the Database * To work as part of a team to provide a professional service to members. * To carry out any other duties commensurate with the purpose and grading of the post, that may, from time to time, be determined