The Opportunity

We are looking for an organised, proactive Procurement Coordinator to manage the smooth progression of customer orders from supplier placement through to delivery and invoicing. You will take ownership of orders for an allocated group of clients, working closely with suppliers, customers and colleagues to deliver excellent service and meet commitments.

Key Responsibilities

• Place orders with suppliers promptly, verify acknowledgements for price, specification and delivery
• Expedite outstanding orders and proactively monitor progress to meet agreed delivery dates.
• Coordinate shipping and dispatch for your client accounts, liaising closely with the Shipping & Logistics Coordinator.
• Manage issues involving excess, incorrect, damaged or returned goods in a timely manner.
• Keep customers regularly informed of order status and take ownership of meeting their expectations and delivery commitments.
• Ensure customer invoices are accurate and submitted in accordance with relevant procedures.
• Act as a key point of contact for order communications, maintaining effective relationships between customers, suppliers and internal teams.
• Support team priorities and contribute ideas to improve processes and customer experience.

What We’re Looking For

• Excellent organisation, attention to detail and the ability to prioritise a varied workload.
• Confident written and verbal communication, particularly by telephone, with customers, suppliers and colleagues.
• A customer-focused approach: understanding requirements, responding effectively and building confidence.
• Practical problem-solving skills, initiative and a willingness to take responsibility.
• Drive, maturity, flexibility, a collaborative mindset and confidence to challenge constructively.
• An interest in procurement and a commitment to learning and professional development.

Our Benefits

• Competitive salary and discretionary annual performance bonus.
• 37.5 hr. week, 20 days’ annual leave plus bank holidays, increasing with length of service.
• 1 day additional annual leave - Birthday Leave
• Free on-site parking, EV Scheme & free EV Charging.
• Cycle to Work scheme.
• Private Medical Insurance
• Workplace pension scheme.
• Support with training and development, including progression towards CIPS qualifications.
• Opportunities for career growth and advancement in a friendly, collaborative team.
• Regular events and social activities.