We are currently recruiting for a Lettings Officer to join a busy Housing team based in Wembley on an initial 3-month contract. This role is fully site-based and offers an excellent opportunity for an experienced housing professional to support the delivery of an effective lettings service and help residents access suitable accommodation.

Key Details:

• Location: Wembley, HA9
• Contract Length: Initially 3 months
• Working Pattern: Full-time, fully office/site-based
• Pay Rate: £18.65 PAYE / £24.65 Umbrella per hour
• Compliance Requirement: Basic DBS required or willingness to obtain one

Key Responsibilities:

• Manage the allocation and letting of social housing properties in accordance with relevant housing legislation, policies, and procedures.
• Process housing nominations and allocations efficiently and accurately.
• Liaise with applicants, housing providers, landlords, and internal departments regarding available properties and tenancy matters.
• Arrange and conduct property viewings where required.
• Ensure all lettings administration is completed accurately and within required timescales.
• Maintain housing records and update relevant databases and housing management systems.
• Provide advice and guidance to applicants regarding housing options and the lettings process.
• Support the reduction of void properties by ensuring timely allocation and sign-up of tenancies.
• Respond to enquiries from residents, stakeholders, and partner organisations in a professional manner.
• Ensure compliance with housing policies, procedures, and relevant legislation.

Essential Requirements:

• Previous experience within a Housing, Lettings, Allocations, or Tenancy Management role.
• Knowledge of social housing allocations and lettings processes.
• Strong administration and case management skills.
• Excellent communication and customer service skills.
• Ability to manage a varied workload and work to deadlines.
• Use of Microsoft Office and housing management systems.
• Basic DBS required or willingness to obtain one.

HOW TO APPLY?

If this opportunity is of interest, please apply with your most up-to-date CV.