Job detailsDetails

• Title: Missing Coordinator
• Reference: SCC/TP/287946/5855
• Positions: 1
• Salary: £38,090 per annum
• Category: Care - Children and Young People
• Contract type: Permanent
• Working hours: 36
• Posted on: 6 October 2026
• Closing date: 1 November 2026
• Directorate: Children, Families & Lifelong Learning
• Location: Woodhatch Place, 11 Cockshot Hill, Reigate, Surrey, RH2 8EF

Description

This permanent role has a starting salary of £38,090 per annum , based on a 36 hour working week.

We have a great opportunity to join our Safer Team as a Missing and Extra Familial Harm (EFH) Co-ordinator.

We support hybrid working with the right balance. We come together in person for 1 day per week on average and support a balance of working from home and the office for the rest of the time. Woodhatch Place in Reigate is the office base for this role.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About The Role

As a Missing and EFH Co-ordinator, you will play a key role in supporting the safeguarding of children and young people who are reported missing. Your day-to-day work will involve coordinating information from a range of partner agencies, monitoring missing episodes, identifying patterns, risks and emerging concerns, and ensuring that appropriate interventions are implemented.

You will work closely with Children's Services, Surrey Police, education providers, health partners and commissioned services to support effective multi-agency responses. Responsibilities include reviewing missing episodes and return home interview information, maintaining accurate records and performance data, preparing reports, supporting meetings and panels, and escalating safeguarding concerns where necessary.

The role requires strong analytical and organisational skills, as you will be responsible for tracking outcomes, identifying opportunities to reduce missing incidents, and contributing to the development of strategies that improve the safety and wellbeing of vulnerable children and young people. You will balance routine monitoring and reporting responsibilities with responding to emerging risks and supporting wider safeguarding initiatives across East Surrey, to strengthen the local response to children and young people who go missing, working alongside the Central Hubs oversight of Risk and Vulnerability Management and the timeliness of Safer Plans.

Your priorities will include improving the identification of risk and vulnerability, enhancing multi-agency information sharing, and ensuring that intelligence from missing episodes and return home interviews is effectively used to reduce future incidents.

You will contribute to the development of performance reporting and analysis, helping to identify trends, hotspots and emerging risks, whilst supporting with the implementation of wider service improvement initiatives, strategies and action plans aimed at reducing repeat missing episodes, disrupting exploitation, and improving outcomes for vulnerable children and young people. The opportunity to directly contribute to reducing harm, preventing exploitation, and improving outcomes for vulnerable young people is significant.

You will play an influential role in shaping local practice by using data, intelligence and professional insight to identify trends and recommend improvements to service delivery. Your work will help strengthen partnerships across Children's Services, Surrey Police, health, education and community organisations, ensuring that children receive timely, coordinated and effective support where safeguarding responses remain child-centred, effective and responsive to changing needs.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills, experience and align with our behaviours:

• Experience of coordinating and managing missing children processes , including Return Home Interviews (RHIs) and monitoring performance against statutory timescales.
• Experience of maintaining accurate records and analysing data with the ability to produce meaningful reports and identify themes, trends and risks.
• Knowledge of relevant legislation, guidance and safeguarding processes relating to children who go missing and vulnerable adolescents.
• Experience of working effectively in a multi-agency environment , building productive relationships with professionals across social care, police, education, health and partner organisations.
• Strong organisational, communication and coordination skills , with the ability to manage competing priorities, influence others and ensure timely information sharing.
• Ability to contribute to service improvement and problem-solving , demonstrating initiative, a flexible approach to work and a commitment to improving outcomes for children and young people.

To apply, we request that you submit a CV and you will be asked the following 4 questions:

1. This role involves coordinating responses to children who go missing and identifying opportunities to reduce harm and exploitation. Please tell us about the skills, knowledge and experience you would bring to this role, and how you would use them to make a positive impact for children and young people.
2. Tell us about a time when you used data, performance information or management intelligence to identify gaps in performance, unmet actions, or emerging concerns. What did you do, and what was the outcome?
3. This role requires managing multiple priorities while responding to emerging risks and safeguarding concerns. Please provide an example of how you have successfully balanced competing demands while maintaining high-quality outcomes and meeting deadlines.
4. This role involves the use of LCS/EHM, Tableau and Excel to monitor performance, analyse data and support decision-making. Please tell us about your...