Senior Estates Operations Manager

Surrey | Temp to Perm | NHS Estates & Facilities

About the Role

An exciting opportunity has arisen for an experienced Estates professional to join a large NHS organisation as a Senior Estates Operations Manager. Reporting into the senior leadership team, you will lead the operational delivery of Estates services across a multi-site healthcare estate, ensuring statutory compliance, safe operation of critical infrastructure, and effective maintenance delivery.

This role offers the opportunity to lead a multidisciplinary workforce, drive service improvements, and contribute to the strategic management and development of a complex healthcare estate.

Key Responsibilities

• Lead the delivery of operational Estates services across multiple sites.
• Ensure full compliance with statutory inspections, Planned Preventative Maintenance (PPM), and Statutory Preventative Maintenance (SPM) programmes.
• Manage reactive maintenance services, ensuring timely resolution of issues and minimal disruption to clinical services.
• Develop and monitor KPIs to improve maintenance performance and compliance assurance.
• Lead and develop a multidisciplinary Estates workforce, promoting modern and efficient ways of working.
• Support estates backlog management and help maintain estate condition standards.
• Oversee contractor performance, permits to work, health and safety systems, and compliance reporting.
• Contribute to capital works, infrastructure improvement projects, and sustainability initiatives.
• Manage operational budgets and support cost improvement programmes.
• Provide technical reports, compliance updates, and assurance data to senior leadership and governance groups.

Essential Experience

• Significant senior Estates operational management experience within the NHS, healthcare, public sector, or a complex private-sector environment.
• Extensive experience managing compliance, PPM/SPM programmes, and statutory maintenance activities.
• Experience leading multidisciplinary technical teams across multiple locations.
• Strong budget management experience, including revenue and capital expenditure.
• Proven track record of delivering service improvements and managing organisational change.
• Experience managing external contractors and service providers.
• Knowledge of relevant HTMs, SFG20, health and safety legislation, and Estates compliance requirements.
• Experience producing reports and presenting information to senior stakeholders.

Essential Qualifications

• Degree qualified (or equivalent experience) in an Estates, Engineering, Building Services, or related discipline.
• Membership of a relevant professional body such as MIET, CIBSE, SOE or equivalent.
• Health & Safety qualification (NEBOSH, IOSH or similar).
• Evidence of continuing professional development.

Key Skills

• Strong leadership and people management capability.
• Excellent communication and stakeholder management skills.
• Ability to influence and negotiate effectively within a complex environment.
• Strong analytical, project management, and problem-solving skills.
• Ability to balance operational priorities while maintaining compliance and service delivery standards.

Salary & Benefits

• £33.52 per hour (umbrella)
• Professional development opportunities
• Opportunity to play a key role within a large and evolving healthcare estate

Apply Now

If you are an experienced Estates leader with a strong background in compliance, operational maintenance, and team management, we would be keen to hear from you. This is an excellent opportunity to shape and improve Estates services within a complex healthcare environment.