Internal Sales Account Manager

• Location: Ipswich, Suffolk
• Salary: £33,000 + Commission
• Job Type: Full-time, Permanent

Join one of the UK's leading manufacturers of contract beds and bedding solutions, renowned for delivering high-quality products and outstanding service. We are seeking an ambitious and customer-focused Internal Sales Account Manager to join our team in Ipswich, Suffolk. This role is ideal for a motivated sales professional who thrives on developing client relationships, identifying new business opportunities, and delivering exceptional customer service.

Day-to-day of the role:

• Manage and grow an assigned geographical sales region.
• Develop relationships with existing customers, ensuring excellent account management and customer retention.
• Identify and generate new business opportunities through outbound sales activity.
• Follow up on enquiries and sales leads in a timely and professional manner.
• Handle customer service queries and provide product and order support.
• Prepare quotations and manage the sales process from enquiry through to order completion.
• Maintain accurate records of customer interactions and sales activity.
• Work collaboratively with manufacturing, operations, and customer service teams to ensure a seamless customer experience.
• Build strong relationships with hotels, hospitality groups, cruise operators, and other contract clients.
• Achieve individual sales targets and contribute to overall business objectives.

Required Skills & Qualifications:

• Previous experience in an Internal Sales, Account Management, Customer Service, or Business Development role.
• Excellent communication and relationship-building skills.
• Strong commercial awareness and a proactive approach to sales.
• Confident telephone manner with the ability to influence and negotiate.
• Strong organisational and administrative skills.
• Ability to manage multiple accounts and priorities effectively.
• Good IT skills, including Microsoft Office and CRM systems.
• Desirable:
  • Experience within manufacturing, distribution, construction products, furniture, hospitality, or related sectors.
  • Knowledge of B2B sales environments.
  • Experience managing regional customer accounts.

Benefits:

• Competitive salary
• Attractive commission structure
• Opportunities for career development and progression
• Supportive team environment
• Free on-site parking
• Full product training provided

To apply for this Internal Sales Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

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