Mosaic Recruitment is seeking an organised and proactive Logistics & Distribution Coordinator to join a busy and established organisation.

This is an excellent opportunity for someone with previous logistics, distribution or export experience who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service. Attention to detail, along with the ability to plan and prioritise within a fast paced environment will be paramount within this busy role.

The Role

Working closely with the Logistics Manager and wider operational teams, you will be responsible for coordinating outbound deliveries, processing orders and ensuring goods are dispatched accurately and efficiently.

Key Responsibilities

• Coordinate outbound deliveries, liaising with customers, warehouses and freight providers to arrange bookings and meet delivery requirements.
• Monitor and manage customer orders through the dispatch and delivery process.
• Review logistics dashboards and daily preparation plans to ensure orders are processed on time.
• Process delivery documentation and invoices following confirmation of dispatch.
• Obtain proof of delivery (POD) and shipping certificates when required.
• Investigate delivery discrepancies, damages and claims, liaising with relevant departments and transport providers.
• Coordinate customer returns in accordance with company procedures.
• Maintain accurate records and ensure information is communicated effectively across departments.
• Support the Logistics Manager with monitoring freight costs and supplier performance.
• Identify opportunities to improve processes and operational efficiency.

About You

We are looking for a highly organised individual with excellent attention to detail and the ability to manage multiple priorities whilst working proactively.

Skills & Experience

• Previous experience within logistics, distribution, transport coordination or export.
• Strong organisational and administrative skills.
• Excellent communication skills with a customer-focused approach.
• Confident using Microsoft Office, particularly Excel.
• Experience using ERP systems; knowledge of Sage would be advantageous.
• Ability to work independently, use initiative and resolve problems effectively.
• Comfortable working under pressure and meeting deadlines.
• A proactive, flexible and team-oriented approach.

The Opportunity

This is a varied role offering the opportunity to become an integral part of a busy logistics operation, working with colleagues across different departments to ensure an efficient and reliable service.

If you have experience in logistics or distribution and are looking for your next opportunity, we would love to hear from you.