Reed are supporting a fast-growing digital agency based in Edinburgh that are looking to add to their business with a brand-new role!

We are looking for a highly motivated and digitally savvy individual to join this exciting business on a permanent basis. Have you ever thought about working for a progressive digital agency where no two days are the same?

Role- Administrator

Salary- £25,000-£29,000 (DOE)

Within this role you will provide day-to-day administrative and project support across the businesses Client Services team. This would be a role suited to someone who is highly organised and keen to develop their experience within a digital agency. You would work closely with the wider team and play a vital role in supporting their senior team and ensuring the seamless delivery of client projects and internal operations.

Key Responsibilities

• General administration - support the team with day-to-day admin, organisation, documentation and keeping project information up to date.
• Project support - help maintain project plans, task lists, deadlines and actions, and follow up with team members where required.
• Meeting support - schedule meetings, prepare agendas/materials and capture and circulate actions and notes.
• Client support - assist with client requests and communications, escalating anything requiring senior or technical input.
• Support requests - monitor support inboxes and project channels, log requests, assign to the appropriate team member & ensure timely follow up.
• Content updates - website content & images updates using platforms such as Umbraco and WordPress.
• Website/app testing - support QA and testing, checking updates across devices and browsers and clearly recording any issues identified.
• Reporting - help prepare recurring client reports, gather data and ensure reports and documentation are kept up to date.
• Internal systems - help maintain accurate information across project management, time tracking and other internal systems.
• Team support - provide additional administrative support across the business as required and help identify opportunities to make day-to-day processes more efficient.

This is an amazing opportunity to gain hands-on experience in a dynamic and fast-paced digital agency environment. As a small team, you’ll have the opportunity to make a real impact and grow your skills quickly.

Sound like the role for you?

Apply online today!