Sales Administration Team Leader An exciting opportunity for an experienced Sales Administration Team Leader to lead a busy order processing function within a highly regarded engineering and manufacturing environment. This role will oversee the end-to-end processing of customer orders ensuring exceptional levels of customer service while maintaining compliance. The Sales Administration Team Leader will: * Lead the Sales Order team to deliver accurate, responsive order processing. * Develop and support the Sales Administration team, driving productivity and improvement. * Process purchase orders and contracts through the ERP system, ensuring export compliance. * Coordinate complex orders and delivery schedules with Engineering and Project teams. * Track orders, delivery commitments and milestones, providing proactive customer updates. * Oversee global shipments, export documentation and regulatory compliance. * Ensure accurate, timely invoicing and achievement of monthly targets. * Maintain compliance with company standards, policies and procedures. * Deputise for the Sales Office Manager when required. The Team Leader will have * Leadership experience with the ability to motivate and develop a team * Strong customer service and communication skills * Experience using ERP and CRM systems * Excellent organisational and problem-solving abilities * Engineering or manufacturing sector experience preferred * Worldwide export experience advantageous Hours are 8.30am – 5pm Monday to Friday, 1 hour lunchbreak. Benefits offered 25 days’ holiday plus BH, a generous bonus and pension scheme, Westfield Health Plan, employee assistance programme, life assurance, cycle to work scheme, recruitment referral scheme, and Christmas shutdown