Automotive Service Administrator / Service Advisor Leading Commercial Truck Co Location: West Drayton Salary: £30,000 – £32,000 per annum Hours: Monday to Friday, 08:00 – 18:00 Type: Permanent, Full-Time Automotive Service Administrator / Service Advisor-The Role We are recruiting for an experienced Automotive Service Administrator / Service Advisor to join an established Commercial Vehicle Dealership in West Drayton. The successful candidate must have at least 2 years' recent automotive Service experience and be confident working in a busy Workshop environment. HGV, commercial vehicle or truck experience is highly desirable, but not essential. Candidates from a strong automotive Service background who are looking to move into the commercial vehicle sector are encouraged to apply. Automotive Service Administrator / Service Advisor -Key Responsibilities * Booking vehicles into the Workshop and managing service and repair appointments. * Creating and maintaining accurate job cards, job codes and customer records. * Managing workshop schedules and ensuring jobs progress efficiently. * Liaising with customers regarding repairs, costs, progress and completion times. * Working closely with Technicians, Parts and Workshop Management. * Preparing estimates and quotations where required. * Ensuring parts are ordered and available when required. * Processing completed job cards and raising invoices. * Supporting warranty and manufacturer administration. * Providing excellent customer service throughout the repair process. Automotive Service Administrator / Service Advisor About You Essential: * Minimum 2 years' recent automotive Service experience. * Previous experience as a Service Advisor, Service Administrator or Workshop Administrator. * Good understanding of automotive servicing and repair. * Strong administration and organisational skills. * Excellent communication and customer service skills. * Good IT skills and attention to detail. * Ability to work effectively in a busy Workshop environment. Desirable: * HGV / Commercial Vehicle / Truck workshop experience. * Commercial vehicle dealership experience. * Warranty administration experience. Automotive Service Administrator / Service Advisor -What's on Offer * £30,000 – £32,000 * Monday to Friday, 08:00 – 18:00 * Permanent position * Established commercial vehicle dealership * Excellent opportunity to develop within the HGV / Commercial Vehicle sector Apply Now If you have recent automotive Service experience and are looking for your next opportunity, we would like to hear from you. Commercial Vehicle / HGV experience is preferred, but automotive Service experience is essential