Legal Assistant - Personal Injury

Oxford

Full-time | Permanent

£28,000

The Opportunity

An excellent opportunity has arisen for a Legal Assistant to join a busy legal team, providing efficient and effective administrative support to help the department operate smoothly and deliver an excellent level of client service.

This is a varied role offering exposure to legal administration, client relationship management, business development and internal operational processes. The successful candidate will play an important role in supporting fee earners, maintaining high standards of service and ensuring compliance with the firm's policies and procedures.

Key Responsibilities

• Provide administrative support to fee earners, including file opening, telephone management, document production, audio typing, filing, archiving, email management and handling post.
• Draft and prepare legal documents using appropriate precedents and templates under the supervision of fee earners.
• Assist with basic legal processes, including processing cases through online portals, obtaining documentation, arranging meetings, liaising with courts and completing relevant forms.
• Correspond with clients via telephone, email, letter and face to face, ensuring a consistently high standard of client service.
• Support business development and marketing activities, including arranging meetings, preparing presentation materials and coordinating associated documentation.
• Maintain and update the firm's CRM system, ensuring client details, referrals and new business information are accurately recorded.
• Act as a point of contact for third parties, including agents, referrers, experts and other solicitors.
• Coordinate team activities, including meetings, training sessions and social events.
• Record time accurately and make effective use of the firm's IT systems, identifying opportunities to improve processes and efficiencies.

About You

We're looking for someone who is organised, proactive and confident providing administrative support within a professional environment.

You will have:

• Previous experience in a Legal Assistant or administrative role (desirable).
• Excellent organisational skills, with the ability to prioritise and manage a varied workload.
• Strong written communication skills and good attention to detail.
• A solid understanding of Microsoft Office and other relevant IT platforms.
• An understanding of client relationship management and the importance of delivering excellent client service.
• The ability to build positive relationships with colleagues, clients and external contacts.
• A proactive approach, with the confidence to identify opportunities to improve processes and ways of working.
• A professional and flexible attitude, with a strong commitment to confidentiality and compliance.