We are delighted to be supporting a very well established international superyacht brokerage in their search for an exceptional Charter Broker Assistant to join their London team.
This is a fantastic opportunity to be in the exciting world of luxury yachting, working alongside successful charter brokers and supporting an extraordinary international clientele. From multi-million-pound yacht charters and glamorous Mediterranean destinations to prestigious yacht shows and exclusive hospitality events, this is a fascinating industry in which to build a long-term career.
Working within a close-knit and supportive team, you will play a key role in the smooth running of the charter operation, providing high-level administrative support to the team of brokers, helping to coordinate charter arrangements, managing important documentation and liaising with clients, yacht captains and international contacts. You will also mentor and support a junior Charter Assistant, helping to delegate and oversee day-to-day responsibilities.
Our client is looking for someone polished, confident, highly organised and naturally proactive, with the personality to thrive in a fast-paced, sociable environment. You will be comfortable interacting with HNW and UHNW and high-profile individuals, possess excellent commercial awareness and have the confidence to manage multiple priorities with discretion and professionalism.
Previous yachting experience is not essential but would be beneficial, and we would welcome candidates from luxury hospitality, private aviation, family offices, luxury property or high-level PA/EA backgrounds. This is a business that genuinely encourages people to get involved and develop their responsibilities, with opportunities to attend international yacht shows and prestigious hospitality events throughout the year.
The core hours are Monday to Friday, 9am-6pm, based at their modern South West London offices, with occasional flexibility required during particularly busy periods. A competitive salary and benefits package is on offer, including 25 days' annual leave plus bank holidays, a pension scheme, healthcare options and regular company social events, alongside exciting opportunities to attend prestigious international yacht shows and exclusive hospitality events.
DUTIES TO INCLUDE: - Providing exceptional administrative and operational support to a busy team of international yacht charter brokers
- Preparing, reviewing and coordinating charter agreements, contracts and associated documentation
- Managing charter arrangements, including guest itineraries, transportation, restaurant reservations and special requests
- Preparing yacht proposals, client presentations and other client-facing materials
- Coordinating payment schedules, invoicing and associated financial administration
- Liaising with clients, yacht captains, crew, yacht managers, suppliers and international contacts
- Monitoring ongoing charter activity, anticipating requirements and ensuring deadlines are met
- Mentoring and supporting a junior Charter Assistant, delegating tasks and reviewing work where appropriate
- Maintaining accurate charter records, databases and confidential client information
- Supporting international yacht shows, client hospitality events and other industry activities, with occasional travel
- Improving administrative processes and ensuring the smooth running of the charter support function
- Maintaining the highest standards of professionalism, discretion and confidentiality
ESSENTIAL CRITERIA: - Ideally 3-5+ years' experience in an EA, PA, team assistant or high-level administrative/ operational support role
- Experience supporting busy executives or commercial teams within a luxury or client-focused environment
- Exceptional organisational skills, with the ability to manage competing priorities and complex documentation
- Polished, articulate and confident communicating with HNW/UHNW/high-profile clients and senior stakeholders
- Strong commercial awareness, excellent attention to detail and impeccable discretion
- Proactive, resourceful and capable of working independently in a fast-paced environment
- A personable, collaborative approach, good sense of humour and confidence dealing with different personalities
- Comfortable mentoring junior colleagues and delegating responsibilities
- Advanced Microsoft Office skills, particularly Outlook, Word, Excel and PowerPoint
- Previous yachting experience or knowledge of MYBA charter procedures would be advantageous but is not essential
- Longevity of at least 2 years in previous roles
- Happy working five days per week in the office, with occasional flexibility for events and international travel
- The right to work in the UK and excellent verifiable references