Project Support Officer To assist in the provision of a comprehensive project support service to the Capital Delivery Teams which includes the provision of support in project and data management responsibilities across the teams, making full use of IT systems.

Project Support Officer Act as the Project Management Office (PMO) for Capital Delivery Projects, programme and project information, with the ability to work to a high level of accuracy and attention to detail. The PMO will provide support to workstream leads across the project, working to fulfil the governance and reporting requirements.

Project Support Officer To assist project managers in ensuring effective contact between partners, directorates and stakeholders, dealing with enquiries in a sensitive, efficient and accurate manner in an environment where there are competing demands, using initiative to seek solutions.

Fully utilize the Councils Financial system (Agresso) in administration of the project’s budget in order to enable the raising of purchase orders, update of the budget tracker, pull financial reports and support to the Project Managers and Head of Capital Delivery to enable medium term budget forecasting to be kept up to date.

Good working knowledge of local government office procedures and administrative systems, together with knowledge and understanding of project management techniques and tools, and experience of working in a complex, sensitive, multi-stakeholder environment.

Knowledge and understanding of finance/budgeting procedures, with the ability to use and maintain the integrity of complex spreadsheets.

To maintain strict confidentiality where required and to ensure that the provisions of the Data Protection Act 1984 are observed. To maintain tact and discretion in dealing with Members, Council staff and the public and to carry out the duties and responsibilities of the post with full regard to the Council’s Equal Opportunities Policies, Health and Safety legislation and the Council’s policies, procedures and working arrangements.

First point of contact for enquiries, utilising iCasework to co-ordinate Freedom of Information Requests, Corporate Complaints and Members Enquiries. Collate and ensure responses within the target dates.

To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including the council’s performance, development and review scheme.

Ensure that all duties and responsibilities are discharged in accordance with the council’s policies and procedures, Code of Conduct, Tower Values and relevant regulations and legislation. To comply with the council’s equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.

To be able to work flexibly to meet the demands of a project environment, and the delivery of project outcomes/milestones.