We are seeking a highly organised and detail-oriented Supervisor/Manager to join our team. This is a hands-on supervisory role, responsible for overseeing and airline liaison while providing leadership and support to a team. The successful candidate will have strong experience in export logistics, airline management and allocations, forecasting, customs procedures, and international shipping documentation. Location Heathrow Mon to Fri Salary NEG Duties Include: * Supervise and support, ensuring all daily tasks are completed accurately and on time. * Audit and check the work/documentation completed, ensuring accuracy, compliance, and adherence to company procedures. * Airline management and allocation bookings * Arrange the movement of freight by various transportation methods in the most profitable way * Capacity management, negotiate and manage airline space, block space agreements, rates directly with the carriers. * Identifying potential capacity shortages or offloads quickly securing alternative routes. * Liaise within organization to co-ordinate transport and distribution schedules to meet the agreed delivery times * Daily volume forecasting, critical forward-looking planning, estimating future airline and transport requirements based on historical client data, and daily forecast figures. * Complete and audit customs entries using the CDS customs entry system. * Liaise with freight forwarders, airlines, shipping lines, transport providers, and customs authorities to ensure shipments move efficiently. * Maintain accurate records of export transactions and supporting documentation. * Investigate and resolve customs or shipment-related issues in a timely manner. * Work closely with internal departments to ensure export and transport activities run smoothly. * Ensure all export documentation is completed accurately and submitted within required deadlines. * Support continuous improvement within the department by maintaining high standards of accuracy, compliance, and customer service. Key Skills: * Previous experience within export logistics, freight forwarding, supply chain, or a similar logistics environment. * Strong knowledge of export documentation, customs procedures, and international shipping regulations. * Previous experience in forecasting, allocation management. * Experience using the CDS customs entry system. * Previous experience supervising or mentoring staff would be advantageous. * Excellent organisational skills with strong attention to detail. * Ability to prioritise workloads and perform effectively under pressure. * Strong communication skills with the ability to liaise confidently with internal teams, customers, carriers, and customs authorities. * Proficient in Microsoft Office and logistics management systems. * A proactive approach with excellent problem-solving abilities