First Line Manager Ready to lead from the front? We're looking for a motivated First Line Manager to join our DHL Tyre Contract in Daventry. You'll inspire and develop operational teams, drive performance, and ensure safe, efficient delivery in a fast-paced logistics environment. If you're a strong people leader with a passion for operational excellence, this is your opportunity to make an impact.
What You'll Do
- Supervise day-to-day performance, including achievement of agreed customer KPIs and other internal KPIs (eg. safety, operational, employee related etc)
- Ensuring staff are trained to the correct standard to perform duties as per Standard Operating Procedures (SOP`s) whilst maintaining records so that training needs are observed and actioned
- Deliver team member performance reviews (1-2-1's), development and/or succession planning, providing coaching as appropriate
- Support and contribute towards briefing activities such as performance management appraisals, comms zone briefs, PD boards, disciplinaries and grievances, investigations, informal / formal conversations
- Ensure compliance with company policies, quality standards, and safety procedures
- Handle operational issues, escalations, and incident resolution
- To support and get involved with day to day operations needs, such as manual handling of tyres
This Role Would Suit People Who
- Previous people management experience (First Line Manager/Shift Manager/Team Leader) is essential
- Experience within the Tyre industry would be desirable
- Holds a valid MHE License (Forklift - Counterbalance/Reach) would be advantageous
- Excellent communication skills - Verbal and written
- Strong proficiency in Microsoft Excel
- Excellent interpersonal, leadership, motivation and planning skills
- Good analytical and numerical skills
- IT literate - WMS and Microsoft packages
Why Join Us?
- Free on-site parking
- 33 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
Who We Are
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building An Inclusive Workplace
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.