Anti-Social Behaviour Coordinator

• Hybrid or remote working offered
• £20.54 - £22.67 per hour
• Temporary Contract (Maternity Cover)
• Part-Time | 3 Days Per Week (Tuesday, Wednesday & Thursday)
• Immediate Start Required

A Local Authority in Maidenhead is seeking an experienced Anti-Social Behaviour Coordinator to join its Community Safety team on a temporary basis to provide maternity cover until the end of January.

This is an excellent opportunity for an experienced ASB professional with a strong understanding of anti-social behaviour legislation to take ownership of a varied caseload and support the delivery of effective community safety solutions across the borough.

The Role

As Anti-Social Behaviour Coordinator, you will play a key role in managing ASB investigations, responding to community concerns, and supporting the Council's wider community safety objectives.

You will be responsible for managing casework from initial referral through to resolution, working closely with residents, elected members, housing providers, partner agencies and enforcement teams.

The successful candidate will be confident working independently, making informed decisions, and progressing cases with minimal supervision.

Key Responsibilities

• Manage a varied caseload of anti-social behaviour complaints and investigations.
• Review reports, assess evidence and determine appropriate courses of action.
• Apply ASB legislation and enforcement powers to achieve positive outcomes.
• Respond to enquiries from residents, councillors, MPs, housing officers and partner agencies.
• Draft professional correspondence, briefing papers and reports.
• Monitor and manage service inboxes, ensuring timely responses and case progression.
• Research best practice from other local authorities and identify effective interventions.
• Support the development of preventative and enforcement-based approaches to community safety issues.
• Prepare briefing documents and recommendations for senior managers.
• Work collaboratively with internal departments and external partners to resolve issues affecting local communities.

Essential Requirements

To be considered, you must have:

• Previous experience working within a Local Authority, Community Safety, ASB or Enforcement environment.
• Strong knowledge and practical experience of Anti-Social Behaviour legislation.
• Experience using and advising on enforcement tools including:
  • Community Protection Notices (CPNs)
  • Public Space Protection Orders (PSPOs)
  • Other statutory ASB interventions and powers
• Experience managing complex ASB casework from start to finish.
• Excellent written and verbal communication skills.
• Strong stakeholder management experience, including dealing with elected members and senior officers.
• Ability to analyse information, assess risk and make sound recommendations.
• Experience producing reports, committee briefings, correspondence and case notes.
• The ability to work independently and quickly adapt to new systems and processes.

Desirable Experience

• Experience researching and developing local authority policies and enforcement approaches.
• Knowledge of vehicle nuisance, street racing, car meets or public space enforcement issues.
• Community Safety Partnership experience.
• Experience presenting recommendations to senior management teams.