Lettings Negotiator

Reve Property (Letting & Management) Ltd

Location: 4 Station Place, London, N4 2DH

Job Type: Full-time

Working Hours: Monday to Friday - 10:30am to 6:30pm with 1 hour break

Annual Leave: 20 working days + All Bank Holidays

Salary: £23,150 per annum, with additional commission opportunities linked to letting performance.

The Role

We are looking for an organised, proactive and enthusiastic individual to join Reve Property (Letting & Management) Ltd as a Lettings Negotiator.

This role combines property lettings, client communication and administrative support. You will assist with the day to day running of the lettings team, helping to secure new tenancies, provide excellent customer service and ensure the smooth progression of applications from initial enquiry through to move in.

The ideal candidate will have strong communication and organisational skills, a professional approach and an interest in developing their career within the property industry.

Key Responsibilities & Duties:

Property Based Duties

• Arrange and conduct property viewings.
• Arrange and conduct routine property inspections i.e including the void periods.
• Carry out tenancy check-ins, including key collection, meter reading recordings and associated procedures, as required.
• Carry out tenancy check-outs, including recording final meter readings and completing associated procedures, as required.

Office Based Duties

• Respond to enquiries from prospective tenants and landlords regarding available properties.
• Follow up with prospective tenants after viewings, provide feedback to landlords, and prepare and share listing performance and lead reports to keep landlords informed of enquiry levels and viewing activity.
• Match applicants with suitable properties and assist with negotiating rental offers.
• Assist with property listings, advertising and marketing updates.
• Coordinate tenancy start dates, check-ins, meter reading recordings, key collection and associated paperwork.
• Coordinate tenancy check-outs, record final meter readings and complete other tenancy administration steps.
• Answer incoming telephone calls professionally, directing enquiries to the relevant team members and taking messages where necessary.
• Assist tenants with post move in enquiries and issues as required, providing support and guidance within your ability and referring matters to the relevant team members where necessary.
• Assist with the day to day administration of the lettings team.
• Coordinate communication with tenants regarding access for repairs.
• Handle incoming correspondence, including opening, sorting and directing post and documents to the relevant team members, ensuring all paperwork is filed appropriately and records are kept organised and up to date.
• Provide general administrative support to the lettings and property management teams.
• Build and maintain positive relationships with landlords, tenants and prospective clients.

Training and support can be provided. Previous experience is desirable but not essential.

We are looking for someone reliable, motivated and eager to develop their skills within the property industry.