PROPERTY MANAGER

• Rendall & Rittner • Competitive • Hybrid - Bournemouth

ROLE OVERVIEW

You will take ownership of an established portfolio of 18 residential sites (around 255 units) concentrated across Bournemouth and Christchurch, with one key site in Portsmouth. Working primarily from home with regular site visits, you will lead the day-to-day management of your buildings, resolve issues swiftly, and build trusted relationships with clients, leaseholders and contractors.

You will bring proven HRB exposure, a calm, resilient approach and strong stakeholder skills to navigate a complex client/leaseholder dynamic. Your ability to prioritise, communicate clearly and keep compliance and safety front and centre will set you up for success across the portfolio.

ROLE EXPECTATIONS

You will balance proactive portfolio management with responsive issue resolution, blending remote work with on-site presence across Bournemouth, Christchurch and Portsmouth. Most days you will be coordinating contractors, progressing maintenance and compliance actions, communicating clearly with clients and residents, and keeping projects and budgets on track.

WHAT SUCCESS LOOKS LIKE

• Residents and clients experience timely, transparent communication and issues are resolved without escalation.
• HRB compliance and safety actions are planned, tracked and evidenced to a high standard.
• Budgets, service charges and maintenance plans are well-managed, with accurate reporting and minimal variances.
• Site visits are purposeful, actions are closed out promptly and buildings present to a consistently high standard.
• Challenging stakeholder situations are de-escalated professionally, with clear outcomes and documented agreements.
• Your portfolio runs proactively, with fewer reactive issues and strong contractor performance.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Coordinating day-to-day maintenance, compliance checks and planned works across your portfolio.
• Visiting sites to complete inspections, meet stakeholders and follow up on actions.
• Managing communications with clients, leaseholders and contractors, providing clear updates and advice.
• Progressing HRB-related compliance and safety measures for the Portsmouth site.
• Preparing and monitoring budgets, reports and documentation to agreed timelines.
• Triaging and resolving incoming queries and escalating appropriately when needed.

WHO THIS ROLE IS FOR

• You bring 3–5 years’ experience managing residential blocks and are ready to take ownership of an established portfolio.
• You are confident in HRB environments and comfortable leading on building safety and compliance actions.
• You thrive in hybrid working, are disciplined with your time and enjoy being out on site when required.
• You communicate with clarity and empathy, and you stay composed when managing conflict.
• You are proactive, solutions-focused and motivated by doing the right thing for residents and clients.

EXPERIENCE THAT HELPS

• Experience turning around challenging sites or stakeholder relationships.
• Strong grounding in building safety practices, record keeping and contractor oversight.
• Hands-on involvement in service charge budgeting, section 20 processes and planned maintenance.
• Working knowledge of the south coast market and managing dispersed portfolios.
• Comfortable using property management systems and digital tools to track actions and report progress.

WHAT WE OFFER

• Competitive salary
• Discretionary bonus
• 25 days holiday plus bank holidays, with the option to buy or sell holiday
• Salary sacrifice scheme
• Private healthcare (subject to seniority or 3 years' service), life assurance
• Telus Health wellbeing platform
• Free eye tests and Cycle to Work scheme
• Enhanced maternity and paternity pay (service-dependent)
• Fully funded training and professional development
• Long service reward, from 5 years' service
• Employee referral scheme, up to £1,500
• Staff social events

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on your HRB knowledge, stakeholder management, compliance approach and how you prioritise and problem-solve across a live portfolio

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

A full, clean UK driving licence is essential.