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Senior Operations Manager - NHS

Robert Walters

London · Posted 3 Nov 2026 · 7 applicants

£48,000 - £52,000 per annum
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A leading healthcare provider in London is seeking a Senior Operations Manager for a six-month fixed-term contract. This non-clinical role will oversee the day-to-day operations and performance of medical services, support Service Managers and senior leadership, and ensure operational efficiency during a period of transition. The organisation offers a supportive, inclusive culture and opportunities for professional development.

What you'll do:
  • Oversee the day-to-day operations and performance of medical services across the division.
  • Line-manage and support Service Managers to ensure effective service delivery.
  • Monitor NHS performance targets, including RTT and DM01, patient flow and waiting times.
  • Manage operational challenges, escalations and service pressures.
  • Drive service improvements, performance recovery and quality initiatives.
  • Ensure compliance with Trust policies and national standards.
  • Work collaboratively with multidisciplinary teams and senior leadership.
  • Support Divisional Operations Managers and the Divisional Operations Director with key priorities.
  • Maintain service continuity and provide cover for elements of the General Manager portfolio.
What you bring:
  • Significant senior operational management experience within the NHS or a similarly complex healthcare environment.
  • Experience overseeing clinical services across multiple specialities.
  • Strong knowledge of NHS performance targets, particularly RTT and DM01.
  • Proven leadership and line-management experience.
  • Experience managing patient flow, operational pressures and performance improvement.
  • Strong stakeholder management and communication skills.
  • Ability to analyse performance data and implement effective solutions.
  • Excellent organisational skills with the ability to manage competing priorities.
What sets the NHS apart:
  • Opportunity to make a meaningful impact on patient care and service delivery.
  • Supportive and inclusive working environment.
  • Flexible working opportunities.
  • Access to NHS pension benefits, subject to eligibility.
  • Professional development and training opportunities.
  • Collaborative culture focused on continuous improvement.

If this sounds like you apply today!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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