Join this specialist travel company who are the leaders in adventure fundraising challenges. Dealing with all the operations and client management. Hybrid with their offices in London paying up to £43K.

Operations and Customer Experience Manager, Responsibilities

• Trip logistics: Manage suppliers, logistics, trip budgets
• Participant journey: Owning the journey from registration through fundraising and trip readiness to successful challenge completion and post-trip follow up
• Proactive support: Monitor cohort activity, challenge leader engagement and fundraising

Operations and Customer Experience Manager, Skills Required

• A hands-on travel operations manager with strong customer experience skills
• Alternatively strong groups operations experience
• Confident with systems and Excel

Additional Information

• Paying £33K - £43K depending on experience
• Hybrid 2 days in the office Mon and Thur
• Offices based central London
• Working Mon - Fri 09.00 - 17.30
• Able to take out of hours phone 4-5 weeks a year, allowance paid
• 24 days hol + bank holidays
• Free trip approx every 18 months

To apply for this Operations and Customer Experience Manager please either apply online, email your c.v to or call Amy on quoting Ref: AM61002