Commercial Account Handler – Property Owners bias, New Business & Renewals

Twickenham | Hybrid

We’re working with an established, independent Lloyd’s insurance broker with a strong reputation across the UK market. Known for their specialist expertise and friendly, supportive culture, they’re now looking to add a Commercial Account Handler to their growing team.

This is a new business-focused role, with around 70% of the portfolio centred around Property Owners, alongside Commercial Combined, PI and Liability risks.

The Role

• Predominantly handling inbound new business, with a small renewal allocation of 5-10 renewals per month
• Dealing with residential and commercial Property Owners risks
• Managing enquiries from individual landlords through to blocks of flats and mixed-use properties
• Obtaining quotations and negotiating with insurers
• Using Acturis for standard risks
• Developing new business through inbound leads, cross-selling and self-generated opportunities
• Working closely with experienced handlers on larger and more complex risks

You’ll receive full support and training, including shadowing a senior new business handler during your first few months. Initially, you’ll focus on smaller risks before gradually taking on more complex business.

About You

• 12+ months’ commercial insurance experience, ideally within a broking environment
• Private Clients experience with strong property exposure will also be considered
• Good understanding of commercial insurance products and terminology
• Confident dealing with clients and insurers
• Strong communication and relationship-building skills
• Commercially minded with a genuine interest in new business
• Organised, proactive and detail-focused
• Acturis experience would be advantageous