JOB TITLE: Hotel Purchasing Specialist DEPARTMENT: Hotels REPORTS TO: Regional Hotel Purchasing Manager Summary: VOSAIO Travel Group has a strong presence in the B2B travel industry, with a proven record of growth in sales and buying power. We collaborate with local suppliers to ensure competitive pricing while delivering high-quality services that offer great value. The Hotel Purchasing Specialist role is an excellent opportunity for anyone who is proactive, a resilient team player who also enjoys working with tight deadlines and is giving their best under pressure in a very dynamic environment. Communication skills within a multi-cultural environment and negotiation skills are essential, as well as a tourism qualification which is preferred but not essential. For this role, fluency in Spanish, both written and spoken, is essential. Key Responsibilities: * Coordinating hotel requests from the international Sales departments. * Contacting suitable suppliers according to sales requirements either by email or telephone to discuss the best offer to finalise the reservation. * Ensuring the booking criteria given by Sales are met, including budget, category, location and matching any given deadline. * Sourcing alternative solutions when the requested location or hotels are not available. * Handling additional requests / project work on an ad-hoc basis. * Negotiating the best possible rates, terms and conditions while establishing excellent relationships with hotels. * Dealing with amendments and negotiating /waive cancellation charges where necessary. * Dealing with inbound telephone, fax and email enquiries and liaising with the Sales, Operations and Accounts departments both in Europe and internationally. * Maintaining good relationships with existing suppliers. * Researching new suppliers to widen the network in all the destinations of responsibility. * Maintaining updated hotel data on the virtual database and booking system. * Handling complaints where they are requested. * Identifying a calendar of events within the area of responsibility to anticipate challenging requests and plan accordingly. * Attending trade fairs, workshops, or local networking events when requested. * Contributing to a positive and professional working environment. Person Profile: * Fluency in English and Spanish is essential, both written and spoken. * Proficiency in at least another additional European language is advantageous . * Customer-focused, with a proactive and solutions-oriented approach to addressing customer needs and concerns, in addition to maintaining strong negotiation skills. * Communicate effectively and be able to have open / honest discussions with all departments, suppliers, and clients to find common ground and solutions. * Must be collaborative and be able to work in a team-based environment as well as on their own initiative and willing to be ‘hands on’ with other colleagues’ support needs. * Requires close attention to detail with the ability to identify issues, solve problems and escalate when needed. * Must have strong organisational and time management skills and be able to effectively handle multiple priorities and meet deadlines. * Take initiative to be fully trained and knowledgeable of all company systems and procedures. * Manage multiple tasks efficiently, prioritise workloads, and meet deadlines in a fast-paced environment. * Collaborate with others, support colleagues, and work effectively in a team environment. * Willingness to take initiative, go the extra mile when needed, and adapt to changing requirements