This Credit Controller position sits within an established Revenue team that forms part of the wider Finance function of a professional services organisation based in London.

The Revenue team is an established function within Finance, bringing together colleagues across revenue control, credit control, billing and related support activities. The team continues to invest in its people and processes, offering the successful candidate opportunities to develop and progress over time.

The Credit Controller plays a pro-active role in supporting collections across the business. It is a busy and demanding position where a high standard of accuracy and performance is expected.

If you are an experienced credit professional who thrives in a target-driven, high-quality environment and is ready to take the next step in your career, we want to hear from you.

What You'll Be Doing

• Taking ownership of unpaid invoice queries, escalating where appropriate and following through until resolution
• Producing regular debt reports to identify and flag issues for escalation
• Working alongside revenue colleagues to resolve complex debt matters
• Proactively managing a portfolio of client debts to support timely invoice settlement, including preparing client statements in line with credit control procedures
• Keeping a full and accurate log of credit control notes and status updates within the relevant system
• Organising and attending regular debt review meetings with senior stakeholders
• Liaising with finance colleagues on the allocation of unapplied or unidentified monies and investigating discrepancies
• Managing an aged debt portfolio, including long-outstanding balances
• Supporting junior team members and contributing to a collaborative, high-performing team environment
• Processing invoice write-offs in accordance with internal policies and applicable tax regulations
• Where required, preparing and monitoring files for formal debt recovery

What We're Looking For

• Strong numeracy and a sound understanding of financial processes
• A collaborative team player who is confident to raise questions and challenge where needed
• Proven experience in credit control within a professional services or similarly complex environment, with a solid working knowledge of relevant tax treatment and credit control processes
• A detail-oriented, solution-focused approach with the ability to respond positively and creatively to challenges
• Strong written and verbal communication skills, with experience of liaising across a range of seniority levels and business functions
• A demonstrable commitment to high standards of client service
• The ability to become effective quickly in a target-driven setting

Nice to Have

• Familiarity with finance, billing or collections management software

Why Join

• Highly competitive salary benchmarked favourably against comparable roles across the wider market
• A cohesive, supportive working culture where people value each other's efforts
• Development is supported through learning opportunities designed to help you build and strengthen your skills
• Career progression is available for a strong performer
• You'll be joining a collaborative, approachable team where your contribution is recognised and you're encouraged to get involved
• Opportunity to shape the role within an established finance function, giving you genuine scope to make your mark

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.