Temporary GP Receptionist

Petworth GP SurgeryAd-Hoc & Holiday Cover

The Role

Petworth GP Surgery is seeking an experienced Temporary GP Receptionist to provide flexible, ad-hoc cover during periods of annual leave, sickness absence and increased workload. This is an excellent opportunity for an experienced medical receptionist who is already familiar with GP practice systems and can quickly integrate into a busy surgery environment.

This position is primarily to support the existing team on an as-needed basis, with current requirements particularly focused on holiday cover, although additional shifts will become available throughout the week as required.

Key Responsibilities

• Welcoming patients and visitors in a professional and friendly manner
• Managing a busy reception desk and telephone system
• Booking, amending and cancelling patient appointments
• Handling patient enquiries both face-to-face and over the phone
• Processing patient registrations and updating medical records
• Managing incoming and outgoing correspondence, including emails and letters
• Liaising with GPs, nurses and other healthcare professionals
• Scanning, filing and maintaining accurate patient records
• Supporting day-to-day administrative functions within the practice
• Ensuring patient confidentiality is maintained at all times in line with NHS and GDPR guidelines

Hours & Flexibility

This is a temporary, ad-hoc position providing cover as required.

Typical shifts may include:

• 8:30am - 1:30pm
• 1:30pm - 6:00pm
• Full day shifts from 8:00am - 6:00pm

The surgery operates between 8:30am and 6:00pm, Monday to Friday. Shift availability will vary depending on holiday cover, sickness absence and operational requirements.

Candidate Requirements

Essential

• Previous experience working as a GP Receptionist or within a GP Practice environment
• Experience using EMIS and/or SystemOne clinical systems
• Strong administrative and organisational skills
• Excellent communication and customer service abilities
• Ability to work independently with minimal supervision
• Understanding of patient confidentiality and data protection requirements
• A professional, reliable and flexible approach to work

Desirable

• NHS Smartcard
• Previous NHS or Primary Care experience
• Knowledge of NHS referral pathways and processes
• Experience handling repeat prescriptions and clinical correspondence

What's on Offer?

• Competitive hourly rate of £14.00 - £15.00 per hour
• Flexible working pattern to suit ad-hoc availability
• Opportunity to support a friendly and established GP practice
• Immediate and ongoing temporary assignments available

Additional Information

Due to the specialist nature of GP practice systems, candidates with previous experience using EMIS or SystemOne will be strongly preferred. While applicants from wider administrative backgrounds may be considered, they must demonstrate exceptional IT proficiency and the ability to quickly learn new systems within a healthcare setting.

This role would suit an experienced medical receptionist looking for flexible temporary work within a supportive NHS primary care environment.